See Franklin in action
A step-by-step walkthrough of how Franklin embeds directly into your SaaS app.
Step 1 of 4
Analytics Dashboard
Monitor support performance with real-time metrics and insights.
Total Cases
2,847
↑ 14% vs last month
Avg Response
2.3s
↓ 0.8s faster
Support VolumeLast 30 days
Active Users
2,847
+423 this week
Try Franklin right now
Experience the embedded support panel in action. Click the help button in the preview to open Franklin and explore the interface.
🔒yourdomainname.com
Main Application
Your product content remains visible while Franklin opens alongside it.
Franklin Sidebar
Embedded assistant with AI chat, knowledge base results, and case creation.
How can I enable SSO for my workspace?
Franklin: "SSO is available on Growth plans. Head to Settings → Authentication to enable..."
How Franklin works
The technical details behind the embedded experience.
1
Drop in the component
Install the Franklin React component and wrap your app. No backend changes needed.
2
Automatic layout shift
When Franklin opens, your app smoothly shifts left. No overlays or covered UI elements.
3
AI-powered support
Franklin learns from your docs and tickets to provide instant, contextual answers.