See Franklin in action
A step-by-step walkthrough of how Franklin embeds directly into your SaaS app.
Step 1 of 4
Analytics Dashboard
Monitor support performance with real-time metrics and insights.
Total Cases
2,847
↑ 14% vs last month
Avg Response
2.3s
↓ 0.8s faster
Support VolumeLast 30 days
Active Users
2,847
+423 this week
Try Franklin right now
Experience the embedded support panel in action. Click the help button in the preview to open Franklin and explore the interface.
app.yourcompany.com
Main Application
Your product content remains visible while Franklin opens alongside it.
Franklin Sidebar
Embedded assistant with AI chat, knowledge base results, and case creation.
How can I enable SSO for my workspace?
Franklin: "SSO is available on Growth plans. Head to Settings → Authentication to enable..."
How Franklin works
The technical details behind the embedded experience.
1
Drop in the component
Install the Franklin React component and wrap your app. No backend changes needed.
2
Automatic layout shift
When Franklin opens, your app smoothly shifts left. No overlays or covered UI elements.
3
AI-powered support
Franklin learns from your docs and tickets to provide instant, contextual answers.