Works with the tools you already use
Franklin integrates with your existing support stack. Sync knowledge bases, tickets, and user data across platforms.
Two-way Sync
Cases and tickets stay in sync across both platforms.
Knowledge Base Sync
Automatically import and update your documentation.
User Data Sync
Keep user information consistent across tools.
Available integrations
Connect Franklin with your favorite support and documentation tools.
Salesforce
Sync cases and knowledge base with Salesforce Service Cloud.
- Two-way ticket sync
- Knowledge base sync
- Contact sync
Zendesk
Connect Franklin with Zendesk Support for seamless ticket management.
- Ticket sync
- Help center sync
- User sync
Intercom
Integrate with Intercom Messenger and Help Center.
- Conversation sync
- Article sync
- User data sync
HubSpot
Connect with HubSpot Service Hub for ticket and knowledge management.
- Ticket sync
- Knowledge base sync
- Contact sync
Notion
Sync your Notion documentation as a knowledge base.
- One-way doc sync
- Auto-refresh
- Page hierarchy
Jira Service Management
Integrate with Jira for ticket and incident tracking.
- Issue sync
- Confluence sync
- Project mapping
Slack
Get notifications and manage support directly from Slack.
- Case notifications
- Quick replies
- Status updates
Custom API
Build your own integration with Franklin's REST API.
- Full API access
- Webhook support
- Custom fields
Don’t see your integration?
We're constantly adding new integrations. Let us know what you need and we'll prioritize it for the roadmap.
Build your own with our API
Franklin's REST API gives you complete control to build custom integrations that fit your workflow.
- Full REST API access.
- Webhook support for real-time events.
- Custom field mapping.
- Rate limiting and authentication.
- Comprehensive API documentation.
Ready to connect your stack?
Join the alpha and get early access to all integrations.