Simple, transparent pricing
Start with our free alpha program and lock in lifetime discounted pricing.
Alpha
For early adopters helping shape Franklin
Pro
For growing SaaS teams
Enterprise
For large teams with custom needs
Alpha members get lifetime discounted pricing
Join the alpha now and lock in a 30% discount on any paid plan for as long as you're a customer.
Compare plans
Detailed feature comparison across all plans.
| Feature | Alpha | Pro | Enterprise |
|---|---|---|---|
| Monthly active users | 1,000 | 10,000 | Unlimited |
| AI support agent | ✓ | ✓ | ✓ |
| Knowledge base | ✓ | ✓ | ✓ |
| Case management | ✓ | ✓ | ✓ |
| Integrations | 2 | Unlimited | Unlimited + Custom |
| Custom branding | — | ✓ | ✓ |
| Analytics | Basic | Advanced | Advanced + Custom |
| SSO/SAML | — | ✓ | ✓ |
| SLA | — | Standard | Custom |
| Support | Priority | 24/7 Phone |
Frequently asked questions
How does embedding work?
Franklin is a React component that wraps your app. When activated, it smoothly shifts your UI left to make room for the sidebar. No overlays, no covering your content.
What happens to my data?
All data is encrypted in transit and at rest. We're SOC 2 Type II compliant and GDPR ready. You can request data deletion at any time, and we never train our AI on your private data without consent.
Can I customize Franklin's appearance?
Yes! Pro and Enterprise plans include full branding customization including colors, typography, and positioning. Enterprise plans also offer white-label options.
Which integrations do you support?
We support Salesforce, Zendesk, Intercom, HubSpot, Notion, and custom webhooks. Pro plans get unlimited integrations. Check our integrations page for the full list.
What's included in the alpha?
Alpha members get full access to Franklin plus lifetime discounted pricing. You'll also have direct input on product direction and early access to new features.
Do you offer a free trial?
The alpha program is currently free. Once we launch, we'll offer a 14-day free trial for Pro plans. No credit card required.
Still have questions?
Book a demo with our team to learn more about Franklin.